fbpx

NEED HELP?

We know that you will still need more information. And we will keep on providing you until you can make an informed purchasing decision. All the answers for the inquiries you have are found below. Please email us if you have a question that we were not able to answer.

FREQUENTLY ASKED QUESTIONS

Here are some of the most common questions.

All Graphic Design Services require a minimum of 50% Deposit prior to work render.  We will not start the process until the necessary forms have been completed and deposit has been processed.

Depending on the project you may receive different formats.  Traditional most projects will receive a JPEG, and PDF. 

Most of our graphic services do not include Master files but in most cases they can be readily available for an additional fee.  If master files are needed please indicate that within the order so that it can be quoted appropriately.

We accept checks, money orders, and Debit/Credit Cards.  Credit Cards are the preferred due to allows the process to begin sooner.  If a check is submitted we may delay the start of the project up to 7 business days to allow for check to clear.   

We process all debit/credit cards via secure methods.  Our payment processors for these cards are PayPal, Stripe, and Square.

We have worked with numerous different industries to improve their brand.  From small/medium sized businesses, to religious organizations and nonprofits, to Government agencies.  Let us help you take your brand to the next level.